Consistent care, all year round
Village Crows is not a conciergerie. It is a Home Watch service provider.
We are dedicated exclusively to looking after second homes while their owners are away.
Because our workload is not driven by holiday-rental arrivals and departures, every inspection receives the time and attention it requires—even at the height of the tourist season.
Your customised inspection protocol is followed with the same care and consistency at every visit, without shortcuts or compromise.
Home Watch or Concierge Service:
which one do you need?
Conciergeries are designed primarily to support holiday rentals and guest stays. Village Crows is dedicated exclusively to monitoring second homes while their owners are away.
Home Watch is not an add-on service; it's our expertise.
Typical concierge service
Village Crows Home Watch
Primary purpose
Supporting bookings, guest stays and rental operations
Providing scheduled, documented oversight while a second home is unoccupied
Designed for
Owners operating short-term holiday rentals
Non-resident and international second-home owners
Scheduling
Workload primarily follows bookings, turnovers and guest requirements
Weekly or fortnightly inspections according to an agreed schedule plan
Visit method
Property visits form part of a broader range of concierge services, and their rigour varies by provider
Each inspection follows a rigorous, property-specific visual-check protocol
Reporting
Reporting varies according to the provider and service selected
A detailed report after every inspection, delivered within one hour with time-stamped and geotagged photographs
Property access
Access arrangements vary by provider
Access remains owner-controlled through an individual, trackable and revocable smart-lock credential
Best suited to
Properties welcoming paying guests
Second homes left unoccupied for extended periods
Neighbourly help or professional Home Watch?
A trusted neighbour can provide valuable occasional help and may remain an important local contact. Village Crows provides something different: scheduled, professional and documented oversight of your property while you are away.
Occasional help from a neighbour
Village Crows Home Watch
Nature of the arrangement
A personal favour based on goodwill and availability
A professional service with an agreed scope and written terms
Scheduling
OwnerVisits depend on the neighbour’s availability
Weekly or fortnightly inspections scheduled in advance
Method
Checks depend on the instructions given and what the neighbour can reasonably undertake
Every inspection follows a structured, property-specific visual-check protocol
Documentation
Updates and photographs vary according to the arrangement
A detailed report after every inspection, delivered within one hour with time-stamped and geotagged photographs
When something requires attention
The response depends on availability and prior arrangements
Village Crows contacts you promptly and can coordinate an independent local provider at your request to promptly solve the issue
Property access
The access method is arranged privately between the owner and neighbour
Access remains owner-controlled through an individual, trackable and revocable smart-lock credential
Professional framework
An informal personal arrangement
Defined contractual responsibilities supported by professional liability insurance